ARTICLE 6 (from Conditions of Use)
1. The user may withdraw from the contract with the Company, within fourteen (14) calendar days from the date of receipt of the Products. After the expiration of the above mentioned period, no withdrawal from the contract of sale is accepted. In addition, there is no right to withdraw wedding rings and products that have been engraved based on the buyer's preferences, as defined above.
2. If the user withdraws within fourteen (14) calendar days from the date of receipt of the Products, the Company will return to the user all the money received from him without any additional costs. Refunds will be made within fourteen (14) calendar days from the date of return of the Products to the Company in the same manner as they were collected. The Products must be in excellent condition, the special tab, as well as the labels of the Product must not have been damaged, while at the same time any modification of the product is prohibited. The Company is entitled to delay payment until it receives the Products back. The cost of returning the products is borne by the user. The user has the opportunity to return the Products himself to the physical store of the Company.
3. In case the user does not wish to withdraw from the contract, he is entitled within fourteen (14) calendar days from the receipt of the order to replace any product of the order with another of equal value.
4. Cancellation and withdrawal rights should not be confused with defective products, as they are covered by their respective warranties and their own dealerships are responsible for their replacement or any form of repair.