Privacy Policy

Date of issue 15/02/2022

Privacy Policy, Personal Data Policy and use of Cookies

Personal Data (from the article 9 of terms of use)

1. The user’s personal data is collected by the Company exclusively in the context of conducting transactions with the Website and communication with the user for the completion of the order, the invoicing, the facilitation of the deliveries, the general execution of the orders, the service of any requests of the user, as well as the sending of informative messages in relation to our products and services (email, SMS, etc.). All personal data of the user which are collected through the special electronic form of the Website are the absolutely necessary for the performance of the above services and are subject to the full and unconditional consent of the user, which is provided by sending the personal user data. The user is able to access his data at any time, as well as to request the immediate deletion of his data, as well as his deletion as a registered user. Also, the user is entitled to exercise at any time all his rights under Articles 11-13 of Law 2472/1997. In any case, the user ‘s data is kept by the Company only for as long as the user is registered and for as long as transactions are performed with him and are deleted as soon as he is deleted by a user and/or his transaction is completed.

2. The user’s personal data are not disclosed to any third party and are managed exclusively by the Company. The only exceptions are: i) those data relating to the execution and settlement of electronic payments by credit card carried out by trusted partners - financial institutions that follow all the appropriate security procedures to secure the information, ii) the data that are absolutely necessary for the execution of the order (delivery, storage, etc.) by the collaborating companies and iii) the data that allow, through the use of functionality cookies, the execution of basic functions of the site and for marketing purposes such as advertisements related to the user's preferences, measurement of traffic of users, display of personalized content to the user and help the administrators of the Website to improve its content resulting in the best experience for the users, without being able to identify the user. However, all data are protected and managed in accordance with the terms and rules of Greek legislation and in particular Law 2472/1997, and the Company strictly follows all the rules established by the relevant legal framework. Under the above legislation, the information held by the Company may be disclosed to third parties, competent authorities, prosecutors or other administrative services only in accordance with the rules and provisions of the respective regulatory framework. Also, all data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and/or execution of transactions.

Email and promotions (from the article 8 of terms of use)

1. The Company uses the e-mail address of the user, if the latter gives his consent, for the advertising of its products and services. E-mails are used exclusively for this purpose. Newsletters are sent only to users who have chosen to receive them.

2. The Website gives the possibility to the users, who have accepted the newsletter service, to deny it at any time they wish, so their e-mail is permanently deleted from the database. The newsletters that the user receives by registering in the recipient lists are the intellectual property of the Company and are protected by the relevant provisions of Greek legislation and international conventions. The Company reserves the right not to register a user in the recipient lists or to delete him.

Cookies Policy

The technologies we use on the Website https://www.roloikosmima.gr, serve to collect information that helps to improve your experience when you visit our Website.

In Cookies Policy, we refer to these technologies, which include cookies, pixels and gifs, which we will call hereafter "Cookies" and explain the different types of cookies that we use on our Website. This policy explains the different types of cookies used on the Website and how to control them. We reserve the right to change this cookie policy at any time, the entry into force of this policy is the date you see at the top of this page. By consenting to the use of Cookies you can more fully enjoy browsing our Website. We hope this policy helps you to better understand the various technical concepts and feel more secure about our use of cookies.

What Cookies are

These are small text files that are stored on your computer, or on any other device you use to browse our Website. The Cookies are widely used to make Websites work more efficiently and fully.They do this, because the browsers you use can read and write on Cookies to “remember” information that makes using the internet easier (e.g. by memorizing visitor preferences)

What kind of Cookies we use

In the list below you will find the Cookies that we may use on our Website:

Necessary Cookies. All the Cookies we use belong to this category, and are necessary for the proper functioning of our Website as well as for the collection of necessary statistics (see below) on its use. The information we collect is anonymous. Without these absolutely necessary Cookies, our Website may not work properly and we will not be able to provide the quality of services we want for you.

Statistics Cookies. Statistical Cookies or analysis Cookies (Analytics), collect information regarding the use of this Website by you and allow us to improve the way it works. For example, statistical Cookies show us which are the most frequently visited pages on our Website and help us to record any difficulties you encounter.

Necessary and statistical Cookies on the website may include:

Please note that if Cookies are turned off, all features of the Website may not work as intended